When you come in for an appointment at Kenneth's, you will always experience a consultation with your hair designer. This consultation is important for you as our client, and for the professional providing your service as well. Your stylist needs to ensure that he or she understands your expectations and can make a recommendation based on your needs. A large part of Kenneth's continuing education is spent on teaching how to perform a consultation because it is one of the most important steps in providing the best possible customer experience.
Video: Hair Consultations at Kenneth's
Kenneth's Consultation
Kenneth's hair designers have three standard questions that they will ask you:
What are you currently liking about your hair?
It is important to know what you like, so our stylist can enhance these aspects of your look.
What are you currently NOT liking about your hair?
What made you decide to schedule an appointment at Kenneth's? We want to make sure to address your concerns: split ends, faded hair color, outdated style, etc. Whatever your needs are, we want to know so we can recommend a hair style to fit them.
Tell us about the styling portion of your morning.
Our designers need to know if you have time for a high-maintenance look, or if a quicker and easier style is better for your life. They also want to make sure that you have the tools and products that you need to re-create your salon look at home. We never want you to experience the feeling of getting a perfect style from your designer but then not being able to do it on your own!
Salon Products and Techniques
Your salon journey will also include education about Kenneth's products, tools, and styling techniques. There's nothing more frustraing than getting a great haircut and then not being able to make it look the same when you style it yourself. Our designers will show you how to achieve that same look at home, and will recommend the products, brushes, and other tools that are necessary to do so.
Hair Style Recommendations
Once our designers have the answers to their questions from you, they will then make a recommendation that is tailored just for you. Kenneth's stylists are experts in hair design, so they will take many things into consideration -- your face shape, skin tone, eye color, hair texture, styles you may mention, and many more factors. Don't be surprised if you come in for a haircut and receive information about color or another process. They want to ensure you know all of the options available to give you the best recommendation for your look.
Your hair is your most important accessory because it represents who you are, every day. You want to trust the professionals at Kenneth's Hair Salons to make expert recommendations so that your hair is the most flattering accessory that you have.